FREQUENTLY ASKED QUESTIONS

Yes, you are able to dye our Brazilian Hair Collections. Our Dyed Brazilian Hair Collection in the color of Blonde has been pre-bleached which makes it easier to dye the hair. (Please be advised that we are NOT responsible for you or any stylist attempting to customer color or dye your virgin hair due to performing this task can chemically alter the texture, wave, or curl pattern of the hair.)

To prepare your bundles for installation from House of Envy Hair, it's important to start by pre-washing and conditioning your bundles with high-quality shampoo and conditioning products that are Sulfate Free. This will help to cleanse the hair bundles without stripping them of their natural oils, ensuring that they remain soft and manageable. By using Sulfate Free products, you'll also prevent any damage or drying out of the hair, allowing you to enjoy your beautiful extensions for longer. This step is crucial for maintaining the quality and longevity of your hair bundles, so be sure to invest in the right products and take the time to properly prepare your hair before installation.

To properly care for your extensions from House of Envy Hair, you should follow these steps: - Shampoo and condition regularly with a high-quality sulfate-free shampoo and a creamy, sulfate-free conditioner to add moisture to your extensions. - Use a heat protectant when applying heat styling tools to prevent damage and keep your extensions looking and feeling their best. - To reduce breakage, tangles, and thinning, sleep on a satin pillowcase or in a satin cap. This will help maintain the quality and lifespan of your extensions. By following these care instructions, you can ensure that your extensions from House of Envy Hair remain looking beautiful and feeling great for as long as possible.

The Straight texture from House of Envy Hair is extremely low-maintenance. To avoid weighing the hair down, use only a small amount of product as needed. After installation and washes, gently flat iron the hair to maintain a sleek appearance. It is important to regularly deep condition the hair to keep it hydrated and healthy. Additionally, minimize heat styling and use a heat protectant when applying heat to the hair. By following these simple maintenance tips, you can ensure that the Straight texture from House of Envy Hair stays smooth and beautiful for a long time.

To maintain the Body Wave texture of your hair extensions from House of Envy Hair, it's essential to follow a few simple care tips. The Body Wave texture is low-maintenance, so only use a small amount of product to keep your bundles light and fluffy. If you want to set waves or curls, you can use a curling iron or Flexi Rods, and if you prefer to straighten the hair, use minimal product. When the hair is damp, gently comb it with a wide-tooth comb and scrunch it with your hands to set the wave pattern. Allow the hair to air dry to maintain the beautiful wave pattern. By following these care instructions, you can ensure that your Body Wave hair extensions from House of Envy Hair stay gorgeous and last for a long time.

To maintain your Deep Wave hair extensions, it is important to incorporate a daily maintenance routine. Start by wetting your hair and gently combing out your Deep Wave hair with a wide-tooth comb. This will help to prevent tangles and matting. When applying products to your hair, such as leave-in conditioners or styling products, it is recommended to rub the product in the palms of your hands first, and then distribute it evenly throughout your hair. This will help to ensure that the products are evenly distributed and absorbed by your Deep Wave hair extensions. Additionally, to enhance the Deep Wave pattern and avoid dryness or frizz, it is important to use products specifically formulated for curly or wavy hair textures. By following these daily care tips, you can keep your Deep Wave hair extensions looking beautiful and healthy for longer.

To properly care for your Curly and Kinky Curly textured hair extensions from House of Envy Hair, it is essential to follow a daily maintenance routine. On a daily basis, wet your hair and gently comb out your extensions with a wide-tooth comb to detangle any knots or snarls. Use a spray bottle to mist your hair with water followed by a creamy moisturizer to help avoid dryness or frizziness. Specifically for Curly and Kinky Curly textures, you can use more products such as leave-in conditioners, curl creams, or styling gels to enhance and maintain the natural curl pattern. It is important to avoid using products with harsh chemicals or alcohol as this can lead to damage and dryness. By following these care tips, you can ensure that your Curly and Kinky Curly textured extensions from House of Envy Hair remain vibrant, healthy, and long-lasting.

To straighten deep wave or curly textured hair extensions, start by shampooing and conditioning the hair with a high-quality sulfate-free shampoo to prevent product buildup. This will ensure that the hair is not weighed down, allowing for sleek straightening. After washing, make sure your natural hair underneath your extensions is completely dry. Then, use a flat iron to straighten the hair, making sure to apply heat protectant spray beforehand to prevent heat damage. It's important to note that deep wave- and curly-textured hair straightens with a flat iron into a coarser texture than the body wave, so it's crucial to use the right technique and products to achieve the desired results.

All orders from House of Envy Hair are processed within 24-72 hours (1 to 3 business days) of being placed, excluding weekends and holidays. Once your order has been processed, standard shipping within the U.S. typically takes an additional 3-7 business days for delivery. For those in need of faster delivery, House of Envy Hair also offers overnight shipping options. Overnight shipping orders will be processed within the standard 24-72 hour time frame, and delivery will be expedited for the next business day. Please note that delivery times may vary based on the shipping method chosen and the volume of orders being processed. Rest assured that our team is dedicated to ensuring that your order is handled with care and efficiency to get your beautiful hair extensions to you as quickly as possible.

At House of Envy Hair, we understand the need for convenience when it comes to shipping. We do offer standard shipping to P.O. Boxes. However, if you prefer express or signature-required shipping, we kindly ask that you provide a physical address for delivery. This ensures a smooth and secure delivery process for your hair extension products. We aim to provide flexible shipping options while also prioritizing the safety and timely arrival of your order. Thank you for your understanding and cooperation.

At House of Envy Hair, we strive to ensure timely delivery of all orders. For Overnight Shipping, orders must be placed before 9:00 AM EST in order to be processed and shipped out on the same business day. If the order is placed after this time, it will be processed and shipped out on the following business day. Once shipped, you can expect to receive your hair extensions within 1-2 business days. Please note that delivery times may vary based on the shipping destination. We also offer other shipping options, including Standard and Expedited Shipping, which you can select at checkout based on your specific needs.

At House of Envy Hair, we want you to be completely satisfied with your purchase. As part of our return policy, we offer store credit for returns instead of refunds. If you are not completely satisfied with your hair extensions, we are happy to provide you with store credit that can be used towards a future purchase. Please note that we do not offer refunds. Additionally, we accept exchanges for products within 15 days of the original purchase date. Please note that all returned items must be in their original condition, unworn, unwashed, and with the tags attached. For further details on our return policy, please refer to the "Return Policy" section on our website. Thank you for choosing House of Envy Hair for your hair extension needs.